What diagnostic methods your organisation uses to identify the pain points and act before the undesired results show up in company reports?
If you are not there yet and are looking for fresh ideas, try analogies. Check the following one taken from Fritjof Capra's ''The Turning Point':
‘In Western medicine the doctor with the highest reputation is a specialist who has detailed knowledge about a specific part of the body.
In Eastern medicine the ideal doctor is a sage who knows how all the patterns work together; who treats each patient on an individual basis; whose diagnosis does not categorize the patient as having a specific disease but records as fully as possible the individual's total state of mind and body and its relation to the natural and social environment.
To arrive at such a complete picture the Chinese developed not only highly refined diagnostic methods of observing and questioning the patient but also a unique art of pulse taking that allows them to determine the detailed flow of patterns of chi along the meridians, and thus the dynamic state of the entire organism. Traditional Chinese practitioners believe that these methods allow them to recognize imbalances and hence potential problems before they manifest themselves in symptoms that can be detected with Western diagnostic techniques."
We certainly need both, sages and specialists. But if we have more sages, wouldn't the work of specialists be more to the point, connected to the core values and the results become more satisfactory?
How about creating a diagnostic method for determining the dynamic state of health of your organisation and spot imbalances before they manifest as disruptions disconnected from their root causes?