…doesn’t mean it isn’t true.
…doesn’t mean it isn’t important.
If we spend our days ignoring the things we don’t understand (because they must not be true and they must not be important) all we’re left with is explored territory with little chance of improvement', says Seth Godin
This is why an unexplored territory of system disruptions in aviation keeps growing unattended. If you are keen to make real improvement you need to understand disruptions. I have written 'Beyond Airline Disruptions: Thinking and Managing Anew' to offer you some guidance.