Accessing the recording of my Let's Disrupt Disruptions webinar

Please click here to access the recording of 'Let's Disrupt Disruptions by Thinking and Managing Anew' webinar.

CONTENTS  INTRODUCTION WHERE WE ARE NOW       Strategic aspects of disruptions        Passenger perspective        What went wrong    CHALLENGING OPERATIONAL AND MANAGEMENT   PARADIGMS      What is wrong with our thinking?       What do we know about costs?       What we don’t know about costs      What do we know about punctuality and its costs?       Bringing more clarity to decision making   A NEW FRAMEWORK FOR DECISION MAKING       To change our thinking, we need to change the perspective       System approach to disruption management       Decision making domains       Current framework for decision making       Creating the new framework for decision making      Reinventing decision making       Organising the process       Embracing new technologies   TO SUM UP       How to get started