British Airways has started trialling a hi-tech
blanket – known as the ‘happiness blanket’ – which uses neuro-sensors to
measure the electrical fluctuations in the neurons of passengers’ brains, and
changes colour depending on their state of mind.'
British Airways Managing
Director, Brands and Customer Experience, commented: “This is the first time
this technology has been used by any airline to help shape how service is
delivered onboard an aircraft.” He explained that the happiness blanket “is
another way for us to investigate how our customers’ relaxation and sleep is
affected by everything onboard, from the amount of light in the cabin, when
they eat, to what in-flight entertainment they watch and their position in the
seat.”
Just wondering if this 'happiness blanket' could be useful
to measure the mood of (potentially the same) passengers experiencing disruptions on ground?
Or at least, to protect them against cold if needed.
