Ask any industry leader what the costs and relational causes of
flight disruptions are and he/she will struggle to answer - guaranteed.
The
difficulties arise from the multidimensional nature of disruptions that don’t quite
fit into the logic of current software and the rigidity of
organisational structures that give birth to many of the avoidable disruptions.
No need to say how important this
information is for the smoother functioning of the entire air transport system,
especially in the age of continued amassing of traffic at already congested
areas around major world airports.
The figures shown in the following table
illustrate the diversity of guesses.
(from Beyond Airline Disruptions)
Isn't it high time to acknowledge the messiness of data and do something about it, particularly by airlines. After all, they are the biggest losers who are more and more often passing the burden to passengers.
